The Wall Street Journal is the world’s most influential business news outlet. For subscribers of our agency newsletter, The Strategist, we recently put together this helpful infographic on how to earn media coverage in major news outlets like The Wall Street Journal.
It outlines 12 steps to catch the WSJ’s attention for your business, nonprofit or client. These steps can be followed to earn media coverage in any major news outlet:
This approach is how we earned coverage in the WSJ for our client, EVS, as well as a retweet by Arianna Huffington to her 3 million Twitter followers and an inquiry from a Fortune 500 technology partner. Such is the power of The Wall Street Journal.
(W)right On Communications won a Silver Bulldog Award for Best B2B Product Launch for our work on this campaign. Read the full case study written by the Bulldog Reporter for in-depth tips.
The public’s lack of trust in news sources is not just a problem for journalists. It is clearly one for public relations professionals and the organizations that they represent too.
To understand what got us to this low point in trusting news and what might be done to restore trust in the media and information, I spoke to Lynn Walsh of the Trusting News project.
Lynn spent the first 10 years of her career as an investigative journalist and most recently oversaw the NBC San Diego investigative team. She served as president of the Society of Professional Journalists last year regularly speaking on and advocating for journalism ethics and press freedoms. She teaches journalism at Point Loma Nazarene University and recently, took on her new role at Trusting News. It perfectly blends her journalism and digital media experience with her passion for a healthy, thriving free press.
As project manager for the Trusting News project, Lynn works with newsrooms and journalism schools in the U.S. and Canada to conduct news engagement experiments and research leading to new best practices intended to restore trust between news media and news consumers.
Alongside project director and Poynter Institute adjunct faculty member, Joy Mayer, Lynn studies how people decide news is credible and shares that knowledge and actionable strategies that newsrooms can implement. Currently, close to 30 newsrooms are trialing these new best practices with plans to roll out the strategies that show the most promise for change.
Trusting News is funded by the Reynolds Journalism Institute, the Knight Foundation and Democracy Fund.
What is the mission of the Trusting News project?
Our goal is to rebuild trust between journalists and the public and we do that by working with newsrooms helping them be transparent in their reporting and encouraging engagement with their readers, listeners and viewers.
What is driving the lack of trust in media?
The responsibility is on both sides. Both news media and news consumers have been struggling to adapt to the digital news environment and how it changed the relationship between journalists and the public.
In the past, consumers of news didn’t really have that many options. They got the newspaper from their doorstep or turned on their TV, and the news was delivered to them. Now, they also discover news digitally when they’re searching online or using social media.
News has also become less of a one-way delivery system. People can now respond to your content.
News organizations didn’t do a good enough job of adapting to the changes created by this new digital format. They continued to deliver the news in the format they always have.
For instance, we didn’t do a good job of labeling the content when we moved it over to the digital space—is this a news article, a blog post or an opinion piece? People have no way of telling what kind of content they are discovering digitally and how to filter it.
The public also does not understand what journalist do, how they do their jobs and how the news media works. That means that people aren’t prepared and equipped to decide whether what they’re seeing is news or someone’s opinion.
What can the media do about that?
I think from my personal experience dealing with members of the public, it’s about having conversations, explaining why we chose to cover a story or interview an individual on a subject matter, why we blurred a photo or didn’t use someone’s name. Explain the decisions we make every day.
Labeling is key here. If you have a story that’s an opinion story, don’t call it an op-ed since people don’t know what that is. Label it as opinion. Be clear about labels and make sure that label follows that story online and when shared on social media. Be clear about labels for the people we as broadcast journalists put on air too—not just calling everyone an expert. For instance, what is an analyst? Are they a reporter or giving an opinion?
We need to be honest with our viewers when we are putting someone on who is just sharing an opinion.
How do you see this trust issue impacting professional communicators like PR people and spokespeople?
Unfortunately, where we really are now and have been for a year or more is that people just don’t trust what they’re hearing and reading. It doesn’t just apply when it’s coming from a news organization. It can be coming from a press release on someone’s website or a blog post. People are questioning everything and searching to find information that can disprove it. So, the trust issue doesn’t just apply to news organizations. It applies to all information.
People don’t trust facts anymore. People think that facts can be debated. It extends beyond news.
How do you see things five years from now? Better or worse?
I really hope that five years from now I’m not having to teach people how to build trust, be transparent and build credibility with their audience. I hope we begin to be open about how we are telling our stories, why we chose this person to talk to and not be hesitant to talk to people who are critical of our reporting. If we didn’t include something in a story, I hope that we’d be comfortable going back and telling that side of the story or incorporating that missing viewpoint.
This is a new kind of storytelling. It’s things we’ve always done but just in a more transparent way.
To get there, we need some of the biggest news organizations to buy in. When you look at 24-hour news organizations, this isn’t happening. We need CNN and Fox News to start labeling stories and their experts and pundits properly. Hopefully, they will do a better job of separating for the public what is news content and what is opinion.
Marketing communications in silos doesn’t work. If your PR efforts aren’t aligned with your content marketing and your digital marketing is on a different frequency, you’re setting yourself up for a not-so-fun conversation with your CMO. In a time when the average attention span is eight seconds and where humans are producing the same amount of data in two days as was generated in all of human existence leading up to 2003, it’s easy to see why each individual marcomm channel is less effective in isolation.
But with a challenge comes an opportunity. By syncing up all of their efforts, marketers are able to make the overall impact of marcomm efforts far greater than their individual sums. This is integrated marketing.
Integrated marketing communications (IMC) is the only marketing strategy that is effective in 2017. It optimizes the communication of a consistent message from a brand to stakeholders by integrating communication channels and harnessing the benefits of each channel, which amplifies their impact beyond what they could achieve individually.
The entertainment industry has done this for years. At Comic Con, you’ll see the same message about a new movie being promoted on advertisements (paid), conveyed during interviews and editorial stories (earned), used on social media (shared) and said during the panel discussion with the movie’s stars (owned).
B2B brands have to take this same approach, but with a few key changes. To help, we’ve put together a foolproof, five-step guide to help any B2B brand nail its integrated marketing plan.
1) Define the business objective
An obvious first step, but it’s essential that the integrated marketing flow from the brand’s overall business objective. Whether stealing market share or creating a new category, the brand’s big picture goal will drive everything from strategy to KPIs and execution.
2) Know thy audience
More than just understanding the type of business that’s a good fit for your service or product (i.e. a SMB in cleantech with $10-25 million in revenue), a brand must have a rich, granular picture of who is most likely to purchase their product and why. The “why” is important for establishing and framing the unique selling proposition for any good or service, but the “who” is the most important for structuring your IMC plan. Is your customer likely to be innovative or more risk adverse? What’s important to your customer in how they operate their business and the culture they create internally? Is a top tier trade outlet or a general news daily with huge name cachet more influential to them? For example, if the decision makers for your prospective customers are millennials, you’ll want to know they are 247% more likely to be influenced by blogs or social networking sites than older generations. That impacts strategy in a meaningful way, so get as holistic a view of your audience(s) as possible.
3) Set SMART communications goals that support the business objective
Like with most sound strategies, for IMC planning you must start with the end goal and work backward to develop a plan for how to get there. What is it – in a specific, measurable, attainable, relevant, time dimensioned way – that you’re wanting the plan to achieve. Is it to drive a 20 percent increase in free trial sign-ups? Is it to grow website traffic for key landing pages by 30 percent? At the end of the day, for B2B brands it all boils down to driving revenue. The marcomm component is meant to move new business prospects down the marketing funnel from being brand aware to being brand loyal. Setting SMART goals and KPIs for your integrated efforts will help ensure you’re on the right track.
4) Select your weapons of choice
Not all platforms and mediums are right for every brand. In some industries, trade shows have a higher demonstrated ROI than weekly vlogs on YouTube. For others, the best way to reach decision makers is on LinkedIn and not through content marketing. The first question to ask when determining where to focus marcomm resources is, “Where are my customers spending their time and how are they influenced?” Almost as important is asking yourself, “What channels allow me to showcase my brand’s strengths?” If your brand offers something innovative but a bit dense and niche, then Instagram as a platform would be challenging to generate traction. Instead, speaking opportunities at conferences where you (or your CMO) have more time to explain nuances would be more impactful.
Remember, you have all the PESO (paid, earned, shared, and owned) channels at your disposal.
For Paid, consider if your audience is actively looking for your solution or if you have to be proactive in helping them realize they need your product or service. When thinking of earned coverage, would contributed by-lined articles support your communications goals or would an analyst evaluation be better? On Shared channels, selecting the platform must flow from determining the strategy for how social media will help reach the communications goal – whether by creating a community, showcasing thought leadership, engaging in the digital conversations prospective customers are having or otherwise.
Part of how IMC for B2B brands is different than for consumer brands is how owned content is leveraged. Owned content should be valuable to your customers and your customers’ customers. Your customers want to know you “get them,” but they also appreciate content that reinforces their value. The ROI is clear when you consider that B2B companies that blogged 11+ times per month had almost 3X more traffic than those blogging 0-1 times per month. If your content is targeted, that increase in traffic means an increase in leads. Of course, that’s just one data set, but wouldn’t you like 300% of the traffic you’re getting now?
5) Use an umbrella to make it rain
Traditionally, an umbrella blocks the rain from hitting you. But for B2B brands, you need an umbrella that covers all of your IMC to bring in new business and make it rain. The umbrella, of course, is an overarching theme or idea that ties all of your marcomm efforts together. It could be owning a position or using some fun, quirky euphemism to convey the unique selling proposition of your product or reinforce a brand identity. This doesn’t mean that all efforts across all platforms need to look exactly the same. In fact, solid marcomm utilizes the most impactful features of each platform, but the umbrella campaign theme or concept keeps everything cohesive and consistent. When deciding an umbrella theme, think big picture about how it would translate across each of your decided platforms and whether it syncs with your strategy for how you intend to utilize each channel.
With audiences diversifying and a fragmented media landscape, there are no silver bullets for achieving communications goals. To be effective in moving the bottom line needle, communications – from advertising to PR, from social media to content marketing – need to be intentional in both strategy and timing. Check out a few ideas here, then follow these steps and you’ll be on your way to crushing the IMC plan and impressing your CMO.
We all love showing off our personalized pictures of food, travel, and fun experiences, especially during holidays. With Valentine’s Day on the horizon, we’re betting you’ll be sharing some delicious eats with your sweetie or besties. To make sure your food selfie skills are perfectly polished, we’ve delved into our archives for today’s blog. Here are five pro tips from San Diego food photographer Sam Wells for producing mouth-watering and Instagram worthy photos for this Valentine’s Day xoxo.
In Hospitality Public Relations, we often rely on images to help tell our stories – a pristine white sand beach; a mojito in a mason jar; a field in bloom. With the rise of social media and the availability of high quality cameras on most smart phones, photography is often how our guests tell their vacation stories, particularly when it comes to food.
Despite having such ready access to cameras, however, most of us remain photographically challenged. A good camera phone isn’t enough to turn our latest gastronomic delight into the envy of all our friends: placement, lighting and composition are all important elements in the quest to capture delicious food memories. Sounds difficult, right? That’s when you turn to the pros.
I was recently fortunate to work with Sam Wells, a respected San Diego food photographer who shoots for publications like Carlsbad Magazine and San Diego Magazine. While I watched him work his photographic magic, it occurred to me that he must have a load of helpful hints for us “do-it-yourselfers.” Sam was more than happy to give his insights on what makes for great food photography. Follow his tips and you’ll be on your way to drool worthy food on Instagram in no time.
Food Photography Tips from Photographer Sam Wells
Tip 1: Light quality is everything.
I shoot most of my food in areas I call “transition zones” – where the light is transitioning from light to dark. Windows, open doors, and the outer edges of shaded areas all produce beautiful directional light. If there are any conflicting tungsten lights in the restaurant, try to block them to create clean light.
Tip 2: Create a strong composition.
Negative space can be a great asset to a photo. Using the “rule of thirds” always helps – just imagine there are two horizontal and vertical lines dividing up the frame into nine rectangles. Place the most interesting point of focus on any two lines or where the lines intersect, and you’ll instantly have a better-composed image. Add a few more details to fill the frame, and you’re off and running.
Tip 3: Steady your hand.
Motion blur can ruin a photo, so if you are hand-holding the camera make sure to take a few and be gentle when you push the shutter button. Make sure your camera or phone doesn’t move when you shoot the photo. I always use a tripod to ensure maximum sharpness.
Tip 4: Show some life and action.
Have a hand reaching for something. Take a bite. Make it messy. Do anything that makes the food look delicious and enticing.
Tip 5: Styling can make any dish interesting.
I always use linens and napkins to help spice things up a bit. Adding other elements allows you to create a more interesting composition by leading the eye through the image. Think of image flow – a fork placed in the lower right hand corner pointed towards the dish will lead the viewer’s eye towards the focal point.
Keep this handy for your next dining adventure and you’ll definitely have some Insta worthy food photos. Need more photo inspiration? Follow the latest in Sam’s food reel on Instagram at @swellsphoto.
I started out in PR before the Internet or email. It was the era of fax machines, the Yellow Pages and 400-page media directories that you combed through to research and build your media lists. There were few shortcuts on the way to mastering your PR skills, but in some ways, all of today’s technology and automation tools might actually be shortchanging entry-level PR people and getting in the way of developing PR fundamentals.
Back in the day, once you had your list built, you then had to call each reporter until they picked up the phone and then use your verbal skills to hold their attention more than eight seconds to pitch your story. Those calls helped you develop a thick skin, fast. That real-time feedback taught you which approaches worked or didn’t.
Unfortunately, in today’s email environment, you’ll never really know what they loved or hated about your pitch. (Unless you follow @smugjourno or @DearPR to monitor Tweets from journalists losing their s*** after being addressed with the wrong name for the 10th time in one day, sent another off-topic pitch, distastefully news-jacked or sent a 120 mb attachment.)
In the pre-email era, entry-level PR pros had to work the phones but that process made us better, faster.
We had another tool beside the phone. It was called the fax machine. Part of paying your dues was standing over one feeding it hard-copy press releases with your fingers crossed, hoping to hear the modem answer. (If you don’t know what a modem sounds like, it’s kinda like a DubStep drop.) That sound let you know that your brilliant press release was transmitting.
If you were sending a fax to a busy newsroom, you could often expect repeated busy signals and multiple attempts to get your press release through. Faxes could only be sent one at a time. You could punch in several fax numbers, but they’d be delivered sequentially and not simultaneously.
Think about that, for a moment.
You, literally—and I mean literally–experienced the sensation of your pitch colliding and competing for bandwidth with other pitches. The idea that your pitch was one of hundreds being sent to an outlet or reporter was not just a concept. It was something you actually heard and saw.
Anyhow, damn. Those days could be a real grind. Some labor-intensive, inglorious work. Like walking uphill both ways to and from school. But it was just what you had to do so you did it.
So, here’s my point: While the tools may have changed, I honestly do not think that the fundamentals have.
PR still requires an awful lot of legwork to do right and over the past quarter century, I have found that there is no substitute for that hard work—particularly as you are starting out. Generating a Twitter following, mastering Facebook’s algorithm, researching blogs for your thought leadership project—it’s a different grind, but to succeed you’ve got to do the work.
The practices I learned in the early 90s as an entry-level Gen Xer gave me sound fundamentals. It was a methodical process—detailed, diligent and it kept you close to your media contacts. You worked hard to find each contact and cultivate it. You knew the value of each contact and sent your pitches out into the world with each recipient in mind.
If I wanted to target my client for a radio interview, I had to listen to that radio show. If I wanted a trade or consumer magazine to feature my client’s project, I had to read the magazine. There was no website to consult or Google to search.
You had to be dialed into your media list, totally aware of who each contact was and why the hell they’d want to do a story on your news. I think this is one of those basics that has been lost in the race to automate our work, and it is the bane of the remaining working journalists who are inundated with off-topic email pitches. It’s also the bane of PR professionals who know that it takes time to do this job right but get pressure from clients who think PR is just distributing press releases to massive lists.
What Can You Do Today for Maximum Career Growth & Success?
What would happen to your pitching skills and PR instincts if you adopted these old school practices. What if you voraciously consumed the very same media you were expected to earn coverage in? What if you approached every single media contact on your media list like a wedding guest—knowing their background, your relationship to them, whether they’d want the ribeye or the vegetarian option and who they’d want to sit with?
I tell you what. You’d be successful. You’d be a rock star.
In today’s environment of cheap, plentiful and immediate information, taking pains to research and document each entry in your media list probably makes you feel like you’re doing it wrong.
Stifle that impulse. Take the time. If you have a passion for communications and telling great stories, then focus on your fundamentals. Do what might feel like drudgery. It’s called paying your dues. We all did it. If we wanted it, then we did it.
So if that’s you, don’t miss the opportunity to shine because it looks like hard work.
Put that extra care and attention into your work. Invest extra time in your day for attending a webinar to build your knowledge. Spend a little extra time every day reading up on your industry and talking to the more experienced people on your team about what you’re learning to get their take and advice.
And for god’s sake, show up. Network with journalists, other PR professionals, peers and business leaders. Volunteer on a committee so you can practice your leadership skills outside of the office to get more confident contributing during team and client meetings.
It may sound old-timey but work hard, pay your dues, take chances with your new knowledge and you will get noticed and rise quickly. I assure you, don’t be afraid to do these things for you will have one of the most exhilarating and rewarding careers imaginable.
As we get closer to 2017, amidst a flurry of new trends, it is important to remember that the traditional fundamentals of public relations are timeless and the backbone of any campaign, be it 1977 or 2017.
Here are five forever PR techniques that I always return to, no matter what platform, reporter, or message I’m working with:
1) Write well, not good
The digital age has certainly increased the demands placed on public relations professionals. As the role has evolved into a management discipline, strategy and critical thinking drive executions. However, no matter how you slice it, writing continues to be the fundamental skill one must possess to thrive in the industry. Strong writing skills are consistently the top-rated PR skill in multitudes of surveys, including this recent one from Gould and Partners.
Advanced writing skills are more important than ever in today’s changing landscape, where everything is instant. Journalists and PR professionals are dealing with 24/7 deadline pressures, while citizen journalists are simultaneously posting stories, videos, rumors, and statements that can permanently damage reputations. With heightened expectations and less time for give-and-take between journalists and publicists, it is vital that a PR professional can write well and deliver content that can be published as is, if needed.
It’s no wonder why so many PR pros, including myself, have journalism degrees.
2) Do your homework
Want to gain credibility and be taken seriously by reporters? Do your research. Distribution is easy if you spend your time wisely. Rather than blindly pitching hundreds of reporters and publications, spend your time developing a highly-targeted media list with unique angles to work with. You are more likely to spark interest this way. What has the reporter written about lately? How does it relate to your client’s story? Connect the dots and show the reporter why your story is relevant. Remember what runs through the reporter’s mind: WIFM (What’s In It For Me).
3) Put the relations back into public relations
Alluding to my last point, PR/journalist relationships still rest on the rudiments. Good chemistry trumps a random, well-crafted pitch. There is no substitution for real, emotional connection, regardless of how strategic and seamless your pitch is. Behind the screens, we are all humans. Build trust, rapport and friendships with media members and make life easier for both sides. Sure, no one has time for frequent business lunches anymore. Leverage the tools of today to balance it out. A Facebook comment, Instagram like or casual chitchat over the phone can help build that relationship.
“That Facebook video of your son taking his first steps was precious, William. Did he end up making it to the chair with some practice?”
4) Man bites dog
That sure got your attention. You never read about the dog that bit the man. Or about the plane that did not crash. Alfred Harmsworth’s (1865-1922) words hold true to this day. Be unusual. Make your story different. Offer a unique angle.
Why? Because as New York Sun editor John B. Bogart so eloquently said, “When a dog bites a man, that is not news, because it happens so often. But if a man bites a dog, that is news.”
5) Do the right thing
Public relations professionals face many unique and challenging ethical issues. Simultaneously, protecting integrity and public trust continue to be crucial to the profession’s role and reputation. That’s why it is vital to refer to the PRSA Code of Professional Ethics. Ethics make or break careers. The power of doing the right thing is illimitable.
It’s why I’m a part of (W)right On Communications. We provide award-winning, full-spectrum communications to billion-dollar companies and small businesses alike because we live by these timeless tips as we embrace the ever-changing landscape.
What matters most to you? Let us know in the comments. Or of course, tweet, tweet!
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Julie Wright
President and Founder
Julie Wright is President of (W)right On Communications, Inc., the award-winning integrated strategic communications firm she founded in 1998. With offices in San Diego, Los Angeles and Vancouver, B.C., her team handles complex communications challenges for B2B tech, cleantech and energy, healthcare, tourism and hospitality, not-for-profit and public sector organizations. Wright and her team elevate the agency experience through data-driven insights and measurable results for client partners.
Earlier in her career, Wright served at several public relations agencies and in-house as Director of Marketing for a financial institution. She began her career as a journalist, working as a radio news anchor.
Wright was named a “Woman Who Means Business” by the San Diego Business Journal and a “40 Under 40” honoree by the San Diego Metropolitan magazine. She was also recognized with the annual Fran Aleshire Award for community leadership by Leadership North County and founded the LNC Alumni group, which is now 400 strong. Julie was named IABC San Diego’s Communicator of the Year in 2025.
Wright holds a Bachelor of Arts degree from the University of B.C. and a Master of Journalism degree from the Graduate School of Journalism at the University of Western Ontario. She is a graduate of the Leadership North County program as well as the Corporate Directors Forum Governance Academy.
She lives in San Diego with her husband, has two sons in college, loves being outdoors in Southern California and Vancouver, and has a passion for elephants, frogs and Champagne. TwitterLinkedInFacebook
Larry Smalheiser
Vice President, B2B & Tech
Larry is a strategic communications and PR pro who brings more than 20 years’ in-house, agency and independent experience driving brand visibility, supporting sales growth, and establishing executives as thought leaders in the B2B and B2C spaces. He has a track record of building, leading, and excelling on cross-functional global teams for emerging and established brands including Sony, Dell, VMware, RSA, Xerox, Virgin Galactic, Underwriters Laboratories, Purfresh, Radiant Logic, Sumo Logic and more. He regularly serves as mentor to business and community organizations and has earned two PRSA Silver Anvil Awards for his work over the years.
Larry most recently served as Public Relations and Analyst Relations Lead at Sony Electronics, where he worked closely with Sony Electronics North America President & COO, and the global team. He holds a Master’s degree, is fluent in Japanese and Spanish, and lives in San Diego with his wife and their rescue Morkie, Cookie.
David Cumpston
Associate Vice President, Lifestyle & Hospitality
David brings more than 22 years of communication experience to (W)right On’s client partners, currently overseeing the agency’s hospitality, tourism, senior living, wellness and education practice areas. He has developed and successfully led strategic communications for numerous prominent brands including JP Morgan Chase, Oakmont Management Group, Aramark, San Diego Tourism Marketing District, SEGA, RISE Healthcare Group, Horizon Organic, Visit Napa Valley, Stanford Children’s Hospital, Orbitz, Best Western, Walmart and Velodyne Lidar.
He is a two-time winner of Bulldog Media’s Best Response to Breaking News Award and earned a bachelor degree in Mass Communication & Public Relations from Texas State University. David cemented his love for travel early on and has visited more than 45 countries on six continents; he’s also passionate about dogs and, in particular, his Chiweenie mix, Dora.
Andrea Saxenhofer
Senior Communications Strategist
Andrea brings nine years of communications experience with a focus on the B2B & Tech sector, most recently in San Diego as a freelance communicator supporting numerous energy infrastructure projects with community outreach, corporate and sustainability communications and digital content creation. Prior to this, Andrea managed comprehensive internal and external communications at BKW Power Grid, Swiss Post and the State Executive Office in Switzerland.
She holds a Bachelor of Science in Business Administration and Master of Arts in Public Management and Policy plus Certificate of Advanced Studies from Zurich University of Applied Sciences; a Digital Marketing Certificate from New York’s Columbia Business School; and, most recently, completed the MITx Resolving Renewable Energy Siting Disputes course.
Andrea is bilingual in English and German, fluent in Spanish and proficient in French.
Danielle Crebbin
Senior Graphic Designer
With a proven track record of success and more than 10 years of design and marketing experience, Danielle optimizes design workflows to ensure consistent brand identity while overseeing a wide range of creative services from concept development, through to delivery of final designs and artwork. Prior to joining the (W)right On Communications team, Danielle worked for various creative agencies and on a wide range of freelance projects for clients in the U.K. and European Union. Most recently, she oversaw creative localization for Dyson’s Central European and Emerging Markets.
Danielle’s capabilities include content creation, marketing pieces, animations, websites, print collateral, motion graphics and more, all with a strong foundation in visual storytelling.
Danielle holds a Bachelor of Fine Arts in Visual Arts & Graphic Design degree from Barbados Community College, a Master of Science in International Creative Advertising degree from Manchester Metropolitan University, and embraces emerging technologies in the creative services field. Dani has lived and worked in the Caribbean, U.K., and Austria and loves living in San Diego and exploring Southern California with her husband.
Mindy Wright
Communications Strategist
Mindy provides (W)right On client partners more than 10 years of experience in internal and external communications, media relations, content development, campaign and crisis leadership, fundraising support, social media, strategic planning and stakeholder engagement. She is a LEAD San Diego Impact Leadership Program Graduate; healthcare communications and marketing campaign platinum award winner from MAR-COM Awards; and recipient of a silver award for crisis and executive communications from the San Diego/Imperial County chapter of PRSA.A native San Diego resident, Mindy holds a Bachelor of Arts degree in International Security and Conflict Resolution from San Diego State University.
Claudia Askew, APR
Senior Communications Strategist
Claudia Askew, APR is based in Washington, D.C. and draws on her 30 years of experience in strategic communications to serve client partners in the energy, cleantech and B2B sectors. She led marketing and PR planning for the NeighborWorks America program for eight years helping low-income residents in all 50 states access down payment assistance through the Neighborhood LIFT program. She has a long history of volunteerism helping underserved youth and low-income women, and holds a Bachelor of Arts in Speech Communication from Wake Forest University and her Accredited in PR (APR) designation from the Public Relations Society of America.
Justin Beach
Developer & Technical Resource
Justin Beach brings over 25 years of expertise in web development, programming and technical support to his role at (W)right On Communications. As the agency’s Web Developer and Technical Resource, Justin ensures our client partners’ digital platforms are optimized for success and deliver seamless functionality and a compelling user experience.
Justin’s career spans leadership and entrepreneurial roles with experience building corporate websites, e-commerce platforms and electronic marketing campaigns for a diverse client base. His technical fluency extends across PHP, ASP, MySQL, CSS, JS and multiple database architectures.
Previously, Justin supported strategic SEO campaigns at Myers Media Group, creating platforms responsible for deploying over a million search-optimized web pages. He also led the development of an online shopping platform for Kodak subsidiary ENCAD, Inc., driving e-commerce growth through sophisticated web solutions and marketing integrations.
From guiding print marketing clients into the digital age to deploying hundreds of websites across various frameworks, Justin’s ability to blend design and technical expertise has benefited industries ranging from finance and bioscience to wellness and nonprofit organizations.
At (W)right On Communications, Justin’s creative problem-solving, deep technical know-how and passion for excellence power our clients’ digital strategies, elevating their brands in the digital space.
Marsha Kelly
Tribal Media + Outreach Specialist
Marsha Kelly has dedicated her career to assisting American Indian tribal communities and businesses with strategies to diversify their economies through wind farms, solar arrays, EV charging infrastructure and other initiatives. Her tribal relationships include the Mesa Grande Band of Mission Indians and the Minnesota Indian Gaming Association with consulting to other tribes across California, Michigan, New Mexico, North and South Dakota and Wisconsin. She holds a Bachelor of Science in English and Communications from the University of Minnesota.
Tatiana Martinez
Hispanic Media + Outreach Specialist
Tatiana Martinez leads Spanish-language media outreach and community relations efforts for the agency and its client partners. She acts as a spokesperson for Spanish-language media and business or community group outreach. Tatiana has provided translations, Spanish voiceovers and strategies for reaching Spanish-speaking stakeholders. A former journalist for Mexican and American media outlets, Tatiana has a journalism degree from the University of Arizona and communications degree from Mexico’s Universidad Autonoma de Guadalajara.
Grant Wright
CEO & Managing Partner
Grant Wright has more than 30 years of senior management experience including external affairs and business development leadership roles for major American and Canadian corporations and their subsidiaries. With extensive skills in all aspects of communications including media, regulatory, governmental, community outreach and labor relations; he has also led major infrastructure project development, M&A due diligence and implementation management, marketing and brand development, strategic planning and business plan development for small through Fortune 500 companies.
As CEO and Managing Partner, Grant provides oversight and senior-level communications and business counsel for the agency’s client partners while also overseeing agency management and administration.
Grant holds a Bachelor of Science degree in Biology and an MBA in Marketing and Finance. Professionally, he is formerly a Board Director of the San Diego Venture Group (now Connect San Diego – the region’s venture capital ecosystem). Grant is a two-time Finalist for the San Diego Business Journal’s Most Admired CEO Awards, and currently is in his second year as Chair of the North American chapter of the International PR Network (IPRN) based in Brussels, Belgium. He is also one of five board directors chosen by its worldwide membership for a second year to lead IPRN globally. A resident of and advocate for San Diego, and with (W)right On being a prominent tenant in San Diego’s iconic Emerald Plaza, Grant also serves on the board of directors of the Downtown San Diego Partnership.
During his free time, Grant enjoys scuba diving, hiking and family time. He is also a commercial pilot licensed in both Canada and the U.S. and is the founding board chairman of the Southern California Aviation Association that has provided more than $500,000 in student scholarship grants since the organization’s inception.
Corie Fiebiger
Senior Communications Strategist
With more than 10 years of experience in prior marketing roles in the Santa Barbara and Los Angeles markets, Corie supports the (W)right On team in multi-channel digital marketing, client relations management, social media, copywriting and copyediting, research and analytics, media pitching and more.
Corie holds a Bachelor of Arts degree in Communications from the University of California Santa Barbara.
Brian Wright
Communications Program Analyst
Responsible for communication programs research and analysis, Brian provides administrative and functional support to the agency’s program leads as well as senior management. With experience managing a retail store in the complex pool supply industry, Brian is a key contributor for social media programs, media relations, content development, vendor management, software programs oversight and other critical program aspects. He brings an innate sense of the agency’s GSD attitude to help ensure the agency remains at the industry forefront.
Brian holds a Bachelor of Economics degree from the University of Victoria in British Columbia, is an FAA-licensed Private Pilot, and is an accomplished musician and music producer in his spare time.
Shae Geary
Director, Hospitality Communications
Shae Geary is a seasoned professional with 20 years of experience representing world-class travel and hospitality PR clients. Formerly PR Director with Four Seasons Resorts and a consultant for a wide variety of resorts in California, Hawaii and Mexico, Shae began her career in Hawaii for six years with the state’s largest PR firm. Over the course of her career, Shae has spearheaded numerous campaigns involving everything from hotel openings and property renovations to anniversaries and special events. Her expertise in communications and all things hospitality includes a broad range of niche markets – spa, golf, recreation, weddings, dining, luxury, family and green travel. Shae holds a Bachelor’s degree from Arizona State University and Master’s degree in Mass Communications (with PR emphasis) from UC Santa Barbara. In her spare time, Shae enjoys playing soccer, running training and spending time with her husband and two kids.
Phelan Riessen
Lead Developer and Technical Resource
Phelan Riessen is a passionate web and graphic design artist with over 25 years of experience designing and building more than 60 websites for a variety of organizations. Skilled in fontography, web design, Photoshop and web marketing strategies; Phelan also holds a strong presence in the San Diego tech community by serving as an organizer of several large-scale events including RefreshSD, March Mingle and Startup Week.
Katrina Early
Media Integration Specialist
Formerly with VisitBritain and Showtime Networks, Katrina Early provides (W)right On client partners’ integrated and creative partnerships with film and TV studios, retailers, and media outlets such as Sony Pictures, Universal, Warner Brothers, The Ellen DeGeneres Show and Entertainment Tonight to name a few. Experienced in the hospitality, travel, entertainment industries among others, Katrina coordinates all aspects of B2B industry events, as well as grows client partners’ audience social media engagement through highly sharable digital content. Results achieved include positive media placement in top tier outlets including National Geographic, Robb Report, Forbes, USA Today, LA Times, NBC/Today Show, E! News, Extra, The Tonight Show, People and many others. Katrina holds a Bachelor of Arts in Journalism & Public Relations from CSU Long Beach and a Master of Arts in Communications from the prestigious University of Southern California Annenberg School of Communication.
Hamish Marshall
Director, Research & Analytics (W)OC Intelligence
As Director of Research & Analytics based out of (W)right On’s Vancouver office, Hamish leads (W)right On’s survey and stakeholder information gathering initiatives North America-wide. A former advisor to the Prime Minister of Canada, Provincial Premiers, City Mayors and dozens of elected officials, he also served in the government of Canada overseeing the quantitative and qualitative research activities of federal government agencies. With experience using every sort of data collection method to provide critical insights for strategic planning, marketing and other organizational activities, Hamish has worked with dozens of private and public sector client partners, including the world’s largest mining company. In 2004 he worked in radio business development in Kabul, Afghanistan, and he has volunteered in democracy-building activities in Bangladesh and Jordan. Today, Hamish is frequently sought out by the media as an expert commentator for national television, radio and print publications. Prior to joining (W)right On, Hamish worked as the Research Director for Angus Reid Public Opinion, conducting and performing analysis on surveys in the United States, Canada and the United Kingdom. He holds a Master of Business Administration degree from the University of Oxford in England, a Bachelor of Arts (Honors) degree from the University of Toronto and enjoys history, writing and sailing.
In the past, consumers of news didn’t really have that many options. They got the newspaper from their doorstep or turned on their TV, and the news was delivered to them. Now, they also discover news digitally when they’re searching online or using social media.
Grant Wright
Corie Fiebiger
Shae Geary
Phelan Riessen
Katrina Early
Hamish Marshall