San Diego Public Relations Agency CEO Joins San Diego Venture Group Board

Grant Wright joins leadership of premier venture capital community associationGrant

SAN DIEGO, March 29, 2016 – The San Diego Venture Group (SDVG) has elected San Diego public relations agency (W)right On Communications CEO Grant Wright to the Board of Directors. Additionally, Wright is leading a new sub-group of Board Directors dedicated to advancing effective communications for SDVG.

Previously Board Chairman of the Southern California Aviation Association for five years and Director for nine years, Wright was instrumental in helping grow that organization from an original small core of members to more than 600 corporate and 6,000 person members today. CEO of (W)right On Communication since 2004, he helped lead the San Diego public relations agency to become among the largest in California. In 2016, he was a finalist for the San Diego Business Journal’s Most Admired CEO awards.

“My goal with the San Diego Venture Group is to help steward the continued success of this excellent organization and introduce innovative communication methods to advance SDVG’s interests,” said Wright. “San Diego is home to one of the nation’s most exciting and growing entrepreneurial and venture capital environments. As evidence of the even stronger environment to come, Money Magazine just named San Diego the #1 US travel destination. SDVG is a great organization and I’m honored and excited to support it.”

(W)right On Communications, a San Diego Public Relations agency, specializes in public relations, marketing solutions and strategic communications services – ranging from social media marketing to multimedia and web development. (W)right On is exceptionally strong in technology public relations with experience working with the Internet of Things (IoT), major utilities, cleantech companies, and renewable energy providers.

“It’s an exciting time to invest in San Diego-based startups. We have an exceptionally strong and growing tech sector, in addition to one of the top three biotech centers globally. Just 90 minutes by air from Silicon Valley, we continue to exploit our proximity to the largest venture capital region on the planet,” stated Mike Krenn, president of San Diego Venture Group. “We are excited and fortunate to have Grant join the board. His expertise, passion for entrepreneurial ventures, and energy will help us build regional momentum.”

 

About (W)right On Communications

Founded in 1998 in Vancouver, British Columbia, (W)right On Communications is a full-spectrum communications and public relations firm headquartered in San Diego, California. Specializing in hospitality, healthcare, energy, technology and development, (W)right On has produced results-driven media relations, social media and promotional campaigns and programs for clients including hotels, hospitals, utilities, startups, developers and universities. To learn more about (W)right On, visit www.wrightoncomm.com.

About San Diego Venture Group

Founded in 1986, the San Diego Venture Group (SDVG) is a non-profit organization designed to bring San Diegans who are interested in new enterprise and the process of creating it together. With a mission to provide a networking forum for entrepreneurs, venture capitalists and advisors in an informal atmosphere where human expertise can foster new ventures, SDVG is comprised of professionals with bright ideas to share and the practical skills required to implement these ideas. For more information, visit www.sdvg.org.

Four Keys to Getting the Most Out of PR

 

By Chance Shay, Senior Communications Strategist

Over a decade ago, Entrepreneur Magazine explained why every brand needs PR (back then brands were called “companies”) and while explaining that “good PR is the telling of a good story,” referenced The Fall of Advertising and the Rise of PR to illustrate their point. Long gone are the days where CEOs asked if public relations is important to their company. Instead, they’re asking how to make PR the most effective it can possibly be. Every brand in every vertical in every geographic market is different, but these four keys to getting the most out of PR are universally found at the foundation of all great public relations strategies.




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Focus on Efficiency

Whether you’re Justin Timberlake, Oprah or an exhausted PR director of a brand producing widgets, you have 24 hours in a day. Making the most out of that time is critical to beating competitors to the story angle punch and seeing your brand’s name in lights instead of on the outside looking in. Be smart about where your time goes.

This could come from instituting efficient work behaviors. Commit to starting the day off right. Schedule time for checking emails instead of responding to them as they hit your inbox. Make a point to prioritize your to-do list.

Another part is making sure you’re using technology to amplify the results while minimizing the time invested. Use tools like Hootsuite, Buffer or Soci to manage social media accounts, optimize content development and publishing, and streamline reporting (see below for why reporting is important). Use Basecamp to alleviate budget-eating project management time.

Remember, don’t bang your head against the wall. If there’s something your team lacks expertise in, outsource it.

Emphasize PR Measurement

To optimize your team’s efficiency, focus on results that provide the biggest bang for your buck. To understand which results are actually moving the needle, you have to measure them.

Without measurement, you won’t know where your resources are best spent. ROI was the buzzword (acronym?) of 2013, but it’s just as relevant today. Think of it this way: is an hour of your time best spent pitching a story or developing an eblast? If the time spent pitching media results in 10 sets of target audience eyeballs seeing your story, but that same time spent on the eblast results in 20 sets of target audience eyeballs seeing and engaging with your story, it’s easy to see where your focus should be.

But not all PR measurement is the same. Make sure you’re gauging outcomes over outputs. For good, strong and valid PR measurement, your team should follow the guidelines set by the International Association for the Measurement and Evaluation of Communications, or AMEC.

PR and Marketing Go Hand in Hand

Do you still think of marketing as driving sales to customers and PR as building a brand’s reputation or trust? You shouldn’t. More so than ever, a brand’s reputation can make or break sales.

But the importance of traditional media is coming back down to earth, too. In fact, scholars and experts were writing about the declining influence of traditional media way back in 2010. With fragmented audiences and the socialization of the Web and its information, a brand doesn’t have to rely solely on traditional media to reach a large, targeted audience.

In 2016, marketing and PR are most effective when they’re done in tandem. Making sure what’s being said about your brand (media) and what you’re saying about your brand (marketing) are consistent is important because future or prospective customers are more informed than ever when they make a purchase decision. If there’s something out of sync with the information they’ve turned up in their research, they’ll see it as a big red flag.

Most importantly, PR and marketing working in tandem amplifies the result. If your PR results are driving the audience to additional brand-created content, then it’s easier to move them down the sales funnel.

Proactivity Over Reactivity

Finally, like a prize fighter, PR is most effective when it’s out in front of opportunities rather than back pedaling and swinging from its heels. Make sure a solid amount of lead time is given to prepare and launch campaigns. This allows you to tee up media wins in advance of the press release or advisory hitting the wire and ensure key influencers are already in the know before a single piece is published.

Being proactive is also important for fostering the strong media relationships. The quickest way to burn a media bridge is to cause a reporter to miss a deadline because you couldn’t provide the information they need fast enough. Anticipate the questions they might have and identify what information your brand is not comfortable releasing. If you’re announcing a development project, anticipate the detailed financial-related questions and have responses pre-approved. Be proactive in providing whatever is necessary to make it easy for a journalist to cover your story.

There is no magic bullet in PR. However, brands can set themselves up to maximize the return on their public relations investment by following these four keys. If you enjoyed this read, make sure you poke around the (W)right On Target Blog for some other pearls of wisdom from the world of PR and marketing. Some of my favorite recent posts include 12 Signs PR Agency Life Isn’t For You, 10 Feelings Anyone Who Works in PR Will Relate To and Reflections to Begin 2016, written by (W)right On’s CEO, Grant Wright.

Meet the Team: Kara – Communications Coordinator

Headshot_KaraWe’re giving you the inside scoop on the entire WOC team with our “Meet the Team” series. This month, the spotlight is on our new Communications Coordinator, Kara DeMent.

Kara is known for her “out of the box” thinking and passion for the media industry. As Communications Coordinator, she supports (W)right On’s land development, energy, utility, technology, B-to-B, professional services, hospitality and non-profit clients. Before joining (W)right On, Kara served as a PR Assistant at a boutique PR firm and supported communications for the Orlando Magic and LA Clippers. She graduated from California State University, San Bernardino with a Bachelor of Arts in Communications with an emphasis in PR and Mass Communications. As a California native, she enjoys the beach, Disneyland trips, crafting, and being outdoors.

What would you be doing if you weren’t at your current job?

I would be looking for my current job! Haha

What’s one word you would use to describe yourself?

Ambitious

Fill in the blank. “If you really knew me, you’d know ____.”

If you really knew me, you’d know that I have this dream of becoming a New York City Rockette and performing in the Macy’s Thanksgiving Day Parade.

What super power would you like to have?

I would love the power of having super strength.

What would a “perfect” day look like to you?

A perfect day would be going to brunch (I love mimosas) and going to a sporting event. Preferably, a Clippers game J

What’s the most important lesson you’ve learned in the past year?

To be patient and know that things will happen when they’re meant to.

Best vacation you’ve had?

A family trip to Walt Disney World, followed by a cruise to the Bahamas!

What’s your most embarrassing moment at work?

There was one time I spilt coffee on Deandre Jordan before a press conference. He was cool about it, but I about died. Haha

Favorite quote?

“Happiness can be found, even in the darkest of times, if one only remembers to turn on the light.” –Albus Dumbledore, Harry Potter and The Prisoner of Azkaban

If Hollywood made a movie about your life, who would be cast as you?

Jennifer Lawrence, for sure!

What’s your drink of choice?

Jack and coke.

If you were stuck on an island and could only choose 5 CDs, what would they be?

Usher 8701, Matchbox Twenty Yourself or Someone Like You, NSYNC, Bing Crosby Christmas CD, Brittney Spears (not sure which one though), and Journey’s Escape CD.

Fill in the blank. “People would be surprised if they knew___.”

People would be surprised if they knew that I have a weird obsession with everything supernatural and Harry Potter. I own a wand from Harry Potter Land.

What’s your biggest pet peeve?

I feel like I have a lot, but the one that really gets me is when people don’t say thank you.

What tv show/movie is your guilty pleasure?

I have a lot of these too, but if I had to choose one Vampire Diaries would have to be it.

What’s one thing you can’t live without?

Disneyland. Haha

Favorite line from a movie?

One of my favorites, “SANTA, I know him!” – Buddy, ELF

Do you have an office nickname? What is it?

No.

What’s the best/worst gift you have ever received?

The best gift I’ve received would have to be my Mustang. I love that car.

What do you like to do in your free time?

I enjoy sporting events, hiking, crafting (specifically painting), brunching, Disneyland, being with my friends and family, and Netflix.

REI Wins Big with Black Friday Boycott… So Far

Photo via REI
Photo via REI

By Shae Geary

As part of the growing group of people who are turned off by the endless consumerism that surrounds the Thanksgiving holiday, I was thrilled to hear of REI’s recent decision to shun Black Friday and instead #optoutside. The outdoor gear company announced in October that it would close all 143 locations on the day after Thanksgiving AND pay all employees to take a day off and explore the outdoors. REI’s news made headlines nationwide with some estimating that whatever REI may be sacrificing in sales, they’ll have made up for in publicity. So what is it about REI’s decision that has turned it into a PR “win”? Let’s break it down…

Authenticity: Rather than seeing themselves as just another big box retailer competing for market share, REI recognized that they are a different kind of company that is “dedicated to one thing and one thing only: a life outdoors.” REI’s decision perfectly aligns with the brand’s personality, mission and guiding philosophy.

First to the Market: REI has dominated the Black Friday conversation for two reasons. First, the company’s announcement was well timed a month before Black Friday and before other major retailers announced their own Black Friday strategies. Second, they are the first major company to publicly own the concept of staying closed on one of the biggest shopping days of the year. It doesn’t hurt that they also did it with gusto, conviction and a solid alternative to spending the day shopping. No one else can claim this space.

Bucking the Trend: REI’s decision to take the “less traveled fork in the road” has been described as a bold and possibly risky move. However, by bucking the trend, REI has essentially become a trendsetter in its own right. As every PR professional can attest, the media loves trendsetters.

Leading a Social Movement: REI has successfully started a new kind of holiday conversation with its social campaign #optoutside. The company is now the poster child for a social movement of people fed up with endless holiday consumerism. #Optoutside is likely to be a conversation relevant long after Thanksgiving and forever associated with choosing outdoor adventure over shopping mania during the holidays.

While there are critics of REI’s decision and the possibility exists that financially the retailer won’t be able to adopt this strategy for the long term (in which case, the company could face some negative PR backlash), I think I’ll be opting outside this Black Friday. Where will you be?

Five Simple Ways to Host a Successful Media Trip

Five Simple Ways to Host a Successful Media Trip

By Erica Schlesinger, Communications Strategist

For our hospitality PR client partners, a key component to a successful media relations strategy is planning press visits. Sometimes, this involves setting up an individual journalist with a hotel stay, activities and meals on their own, but often, we will plan a group press trip. Also called a familiarization, or “fam” trip, these team endeavors are a great way to form personal relationships with members of the media while also securing multiple features for client partners. I have personally planned and attended more than 10 press trips, so I like to think I know a thing or two about making them smooth and successful!

Check out my top five tips for pulling off a great getaway:

  1. Plan ahead – As much as possible, start narrowing down dates, general trajectory of the trip, how many people to host and target audiences about four or five (or even six for a longer trip) months in advance. Many sought-after travel journalists have trips lined up back-to-back, so getting on their calendars is much more likely when you give them the chance to plan ahead. It may seem like overkill, but you’ll have a clear picture of who can make it – and who can’t – with enough time to fill your trip and stay organized… without having a last-minute panic attack.
  2. Be flexible – Schedules change, people run late and guests can develop newfound food allergies or fears of heights when you had a meticulous tasting menu and zipline excursion planned. There is no such thing as a perfect fam trip – when you’re balancing five to seven writers, their guests, their requests, different onsite teams working together and robust itineraries, something is bound to change (and often last-minute and on-the-go). It may not always be convenient or ideal, but tackle it as you would any professional issue: take a breath, use your head, ask for help as needed and take it from there. You’ll soon have it handled. I’ve had writers have overnight flight delays or at-home emergencies, change preferences on a completed itinerary, show up with an unexpected guest and much more. At the end of the day, you’re there to make sure they arrive safely, have a good experience and leave happy – and want to work with you again and say nice things about your clients as a result. Another tip – be transparent with your client partner and inform them of any issues that may impact their teams, but if they don’t need to get involved, don’t bring them into the mix.
  3. Be a control freak – Staying organized is critical for a successful fam trip. You need to make sure a lot of details are sorted and effectively communicated to all involved parties, travel arrangements are made, itineraries are approved, rooms are booked – you get the idea. At WOC, we have a few things that always make their way into our fam trip planning rotation:
    • Bio sheet – Ask each press trip attendee for a photo, brief bio, what their story will be about and the reach of their outlet, then compile into a single document to share with stakeholders. It gives a snapshot of who they’ll be meeting so they can prepare to chat with them, address any special preferences and get an idea of what sort of result they can expect from their time and money.
    • Google Docs/Google Drive – AKA your press trip BFF. Load any spreadsheets, bio sheets, itineraries and other documents up, add approved editors and watch edits appear in real time… without having 50 back-and-forth emails. Isn’t that nice?
    • Preference sheet/head count sheet – This is like a press trip “master document.” Here, we will have all key information any given member of our team or our clients’ team may need at any time to plan the trip. Excel is a great platform to build this in, then – you guessed it – load it into Google Drive. At the very least, this should include all contact info for each attendee, information on their preferences and any health or dietary needs, their guest, their meal selections and their activity preferences. For the latter two, build a “total count” row into the bottom of the sheet – this makes interfacing with activity partners and building BEOs a much easier process.
    • Itinerary – Also like the Press Trip Bible. This is a very detailed timeline covering everything attendees can expect from their trip, right down to notes about driving times if they’re arriving separately and check-in tips for spa appointments. It will keep you, your team and your guests on track from day one to waving goodbye. We WOC-ers like to add each element of the itinerary into our smartphone calendars with a 30-minute warning so we can always be one step ahead.
  4. Be a social butterfly – As a PR pro, you are on a fam trip to represent your client partner, guide the trip and act as a go-to source for information, but in reality, you’re the chief entertainer, too. You will be the person these folks will see the most over two, three, sometimes six or seven days, and it is your job to make sure they all feel welcome and are having fun. When everyone arrives, get them all introduced to one another (including their guests) – and you should not have to refer to any notes for names or what outlet they’re from! During the first meet-and-greet with key members of your client partner’s team, introduce both parties with full names and titles. While at meals or driving in a group, make an effort to mix and mingle with different people. Sometimes, some attendees are much harder to connect with than others – resist the urge to stick with Chatty Cathy the whole trip through. It may be Silent Sue who has the most questions, is the most uncomfortable around groups or just needs some encouragement to open up.
  5. Be a human clock – Real talk… media attendees are rarely keeping track of the time and itinerary while on press trips. Which is fine, since they’re there for the experience. PR pros, however, need to be on schedule at all times. During activities, keep an eye on the time and give updates (“Hey, guys, we have about 20 more minutes in this location. Is there anything else you need to see or photograph before we prepare to move on?”) – this can even mean politely urging a tour guide along, or pulling a chef aside in advance of a big meal to remind him or her of your after-dinner itinerary. If sending people off on free time before another set of activities, and during the last get-together of the evening, remind people of the time and location of their next scheduled stop. It might seem like a lot of “hovering,” but you’ll be surprised how quickly people forget when dinner is or where they need to check it for their morning horseback ride after a full day.

Putting together a winning press trip takes much more than following a few guidelines, but these are a great place to start. Hospitality PR pros, what other tips would you share after running trips of your own?

To learn more about (W)right On’s hospitality PR team, results and capabilities, check out WrightOnComm.com/Hospitality.

Community Involvement Matters

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By Grant Wright

At (W)right On, we’re frequently asked to become engaged in community affairs of some sort – support a political cause, gauge the pulse of an issue, contribute to a worthwhile endeavor – and in as balanced of a way as we can, we often say yes.

We’ve supported at-risk youth; senior Olympics; domestic violence prevention; independent living for disabled adults; cancer prevention; youth sports programs; student academic scholarships; hospital programs; and more. Additionally, team members engage individually in support of men’s health issues, high school and college student mentoring, and a number of worthwhile causes.

Unless you live under a rock, community involvement matters… to a degree. There will always be more to be done than time or resource allows, so ‘everything in moderation’ is probably apt here. So what are considerations as you think about why and how to engage in your community?

Benefits

  • Community engagement is often smart business. It expands your brand, is a source of intelligence, fosters teamwork and enhances morale, and provides your organization a higher sense of purpose.
  • It makes a difference – to the community and sphere that is your influence. A simple effort or gift of timely wisdom can literally change someone’s life in far more profound ways than the effort or thought needed.
  • It feels good – doing the right thing always does, and in that it contributes to improving the community in which you live, it comes right back to you.
  • It provides a sense of purpose and direction.
  • It sets an example for others – your engagement can have a multiplier effect.
  • It’s fun – Involvement in the community expands your circle of relationships and can often serve as stress relief.

Potential Pitfalls

  • Community involvement can overwhelm or be extremely time consuming. It may be worthwhile to begin with something simple and consider additional support from there with better insight.
  • It can just be more work, busywork or misdirected – it is important to have reasonable understanding and expectation of the benefit you’ll be causing.
  • It can take time from professional and family growth – there are only 24 hours in a day for all of us, and if engagement involves some sort of financial assistance it’s important this is done in a balanced way with all the demands upon your time and resources.
 

At (W)right On, we take great pride in all of our community involvement endeavors. It’s the right thing to do and it’s smart business. Plus, at its core, good communications is all about creating connections and building communities. But especially as we begin to approach the “giving season,” it’s important to consider the size and scope of your community involvement.

What are some of your favorite ways to get involved in the community? Let us know in the comments.