What’s Next: Five Industry Trends for 2017

 

By Shae Geary- Senior Communications Strategist

Industry trends are always a great place to mine for story ideas, especially when working with travel and hospitality clients. Some trends, like Pokemon Go! getaways, are short lived. Others, such as eco-travel, tend to define a whole generation and can change the nature of the industry forever. As the year draws to a close, we can’t resist looking ahead and seeing what’s in store for 2017. While none of us claim to have a crystal ball, here are a few trends (W)right On is keeping an eye on for the new year.

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Smart Technology: Mobile technology will continue to play a significant role in making travel more convenient and streamlined. Smart companies are embracing the technology and enhancing the visitor experience by putting decision making in the palm of your hand. Expect activities such as checking in to your hotel, controlling the temperature of your room and booking activities all from your phone to become the new “normal.”

Digital Detox: While technology may be making travel more convenient, there’s also a backlash to the digital overload of daily life. The response? Innovative programs and services that allow travelers to get off the grid for a while. Wellness-focused offerings such as digital detox spa retreats, as well as activities like forest bathing, which encourage visitors to completely disconnect and revel in the natural world, will give travelers the peace and rejuvenation they seek.

Hipster Holidays: Thanks to the millennial generation, more travelers are choosing to explore lesser known cities and destinations. Along with the desire to go to unique places, this group also seeks authenticity and genuine, local experiences. While not a new trend for 2017, hyper-local activities and edgier, undiscovered venues will continue to appeal to this highly influential, independent traveler.

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Beer-cations: Craft beer is having a moment. For the travel industry this has meant an increase in travelers who specifically seek out destinations with a strong craft beer vibe. Taprooms, beer events and other tasting experiences are the cornerstone of the beer-cation experience. However, look for the theme to show up in unexpected ways, too. On your next vacation, don’t be surprised if you are tempted by a beer-infused spa treatment or a “beer-tail” that features a unique blend of craft beer and traditional cocktail ingredients.

Solo Travel: At a recent media event, I was surprised when not one, but two female writers admitted that they enjoyed camping alone. It turns out that this may not be as surprising as it seems. According to Lonely Planet, a recent survey of 300 travelers indicated a majority of respondents planned to take a solo holiday in the coming year. Easy access to travel planning resources and the ability to stay connected while on the road are thought to be key influences in this current travel trend. Solo travelers like that they can set their own itinerary and feel that the experience enables them to more easily meet new people and immerse themselves in the local culture and surroundings.

What travel trends have you noticed that seem to be gaining in popularity? Drop us a note and let us know!

Make My Social Media Post Go Viral

By Kat Beaulieu, Communications Strategist

“Make my social media post go viral”

It’s what every client wants and the gold standard for measuring social media success. Plus, who wouldn’t want to be the genius behind a post that goes viral?

And yet, it is an elusive goal that faces many challenges, not the least of which is that most clients tend to want to promote their products and services, which is in stark contrast to a site like ViralNova, whose whole raison d’être is to produce “the latest interesting, hilarious, and mind-blowing stories on the Web.” Additionally, many clients are risk adverse, so what is interesting, hilarious or mind-blowing to social media consumers can be terrifying to clients.

Nonetheless, it is important to at least sustain high levels of interaction with your content and to aspire to make hitting the viral jackpot a regular mission. In the metrics-driven business of PR and marketing, raising your clients’ numbers in social media likes, engagement and “People talking about this” will rely on your ability to generate engaging content. Even if none of your posts go truly viral, getting some reaction will be critical to maintaining and growing your social media page’s engagement.

Since most of us have clients who are not ViralNova, I humbly present a formula for generating engaging social media content that fits you, or specifically: FITC U

The FITC U formula can help you create content that is relevant to your client or brand and also hits on something that is:

  • Funny
  • Intelligence massager
  • Truth
  • Cute
  • Unbelievable

To elaborate:

  • Funny: Most people share posts online that are humorous. Reinterpret your product or service in an unexpected or humorous way. Sell socks? Use a sock monkey puppet. Sell stocks? Create a faux investor report about an impending IPO for zombie repellent. Be creative, but know your audience and what will resonate with them.
  • Zodiac Pool Systems combined humor and popular culture in this relevant, funny meme.
  • Intelligence massager: You’ve seen these—“75% of people will get this wrong!” People love to let their friends know how smart they are. Create a simple puzzle or quiz that begs people to answer. By answering, they’re engaging and their engagement will get shared on friends’ feeds. Tie your quiz in with #TriviaTuesday for added visibility.
  • The Weather Channel cleverly tied in the names of winter storms with this quiz.
  • Truth: this follows similar psychology to the ‘Intelligence massager’ in terms of tapping into people wanting to share their wisdom, but instead of being formatted as a puzzle or quiz, it is a statement or set of statements. I use the term “truth” here to imply more of a personal truth than a factual one. Think of celebrity quotes or meme-friendly statements like “Not all those who wander are lost” and “Successful people forgive others.”
  • Cute: babies, puppies and kittens, plus goats in pajamas. Need I say more? #caturday #sundog
  • Tri-City Hospital Foundation’s video of Leo the dog driving an electric car was a hit.
  • Unbelievable: Think of incredible, mind-blowing things that will prompt people to use the “wow” emoji, like “A ball of glass will bounce higher than a ball of rubber” or “In 616, King Rædwald of East Anglia is conquering Northumbria (Northern England) at the Battle of the River Idle while The General Grant tree is born in Kings Canyon National Park.” Incredible photos work too.

What’s the secret to building a viral social media post? Make your post hit three or more of the formula’s elements.

And remember, if you’re having trouble creating content that FITC U, you can always switch things up a little, in which case you may end up deciding to FUC IT.

Need help killing it with social media that FITC U? Don’t give up, reach out, we can help.

Write Your PR for Robots AND Humans

By Kat Beaulieu, Communications Strategist

Whether you call it a press, news or media release or a press statement, it’s all the same thing—it’s the communication piece aimed at hooking the media onto your story. Far from being a relic relegated to our past, the press release lives on as an important tool in a PR professional’s toolkit. But in this age of media overload, getting your press release noticed is no simple feat. Plus, nowadays it’s equally important to ensure your press release appeals to robots and humans alike.

Read on for some best practices for ensuring your press release is seen by robots and humans and not getting lost in the shuffle.

The Writing Phase

Writing a press release for robots

Start writing your press release with an audience in mind. In this case, let’s begin with our robot audience. When I say ‘robots,’ I’m not talking about The Terminator, or Autobots & Decepticons, or cute heartstring-pulling characters like WALL-E. I’m talking about those web-crawling spiders that do all the grunt work of indexing the internet so that when we do a Google search on “press release,” it only takes 0.84 seconds to return 272,000,000 results (take THAT, human!)

Writing a press release for robots, or more specifically, writing an SEO optimized press release, follows certain protocols which are largely determined by the current algorithms of the top search engines you want to place prominently on. Basically you need to follow the same rules for your press release as you would for a web page. Fundamentally, this comes down to:

1. figuring out your key search terms

2. making sure those terms are peppered as naturally as possible throughout your press release.

Robots don’t care about varying your language to keep things interesting, using creative, emotional hooks to encourage them to read more, or even grammar and typos (unless they’re your key search terms, of course.) The robots will read to the end of your release no matter what and then efficiently and mathematically rank your press release among the 272,000,000 other ones out there.

Writing a press release for humans

Humans, on the other hand, care about all of those things. If there’s nothing compelling about your headline, they won’t bother reading more. If the release reads like a boring SEO-peppered document with no WIIFM (what’s in it for me, or my audience), they won’t bother remembering it. And if your release has grammatical mistakes or typos, it will also upset most humans in editor, journalist (and many) blogger roles and they’ll stop reading it. So after investing time creating an SEO optimized press release, edit it for human consumption. This means spending the time to:

1. Create a catchy headline for your press release that piques a human’s curiosity

2. Elaborate on the press release headline with supporting detail in the sub-head

3. Embed WIIFM detail throughout the body of the press release, preferably with an emotional connection—make it instantly clear why this topic is relevant, interesting, funny, sad, irritating, inspiring, joyful and most importantly, worth sharing. Give it the Facebook share test—is the info cool enough that you’d share it on Facebook given the right audience?

4. Include a good and relevant photo that supports the story. A picture says a thousand words, and this is so much more important in today’s highly-visual media arena. Plus, providing a low-res image in your initial press release provides an excellent opportunity for you to accompany the release with a personalized note to get in touch with you for a hi-res version.

5. Proofread. Robots don’t care about typos. Humans do.

The Distribution Phase

Distributing a press release to robots

Sending your press release over a paid wire service is an almost guaranteed way of capturing the attention of the robots. In fact, paid wire services serve little other purpose. In addition to sending your press release out over the wire, you can help contextualize it by supporting it through owned media channels (like a corporate website and social media). This is another place where your good and relevant photo will come in handy as you tweet and post teasers from your press release to followers.

While you might not see any immediate results, getting the robots to index your press release will pay off in the long term. It’s called seeding the internet—consider it like good press insurance. You want lots of good stories indexed by the robots so that the good outweighs the bad. This way, when something “bad” hits the media, the search results present some of the good along with the bad.

Distributing a press release to humans

As you’re probably already aware, humans are a lot more high-maintenance than robots and as such, require more time investment. To get humans to notice your press release, it helps to keep some uniquely human behaviors in mind, like:

  • Humans are social. Fact: humans are more likely to respond to humans they already know. It’s not fair, but it’s true. An editor will more likely read an email and respond to a voicemail from someone they know and trust. Build those relationships.
  • Humans have expectations. Humans expect you to do your homework. Do your research and find out which editors specialize in the topic of your news release. If it’s not that person’s specialization, they probably won’t care about your press release. This is where an up-to-date media list and your WIIFM copy is crucial.
  • Humans have a short attention span and can forget things. Unlike a robot, who will systematically comb through each and every press release in an orderly fashion, a human will likely skim through until something catches their interest. This is where your short catchy headline is golden, and where a heads-up or follow-up call can make all the difference.
  • Humans are lazier than robots. Avoid relying on attachments that humans have to double-click to open. Put the press release and image in the body of the email where possible.

So should I write a press release for a robot or a human?

The answer is that a really good press release that gets noticed is written for both. You can start with a skeleton press release that hits all the SEO sweet spots, and then flesh it out with the strong emotional meat that hits the humans in the feelies.

Need help with your press release? Fortunately we have a full team of humans who specialize in writing captivating press releases that appeal to both robots and humans. Get in touch and we’ll respond in a humanistic way that’s refreshingly un-robotic.