Hashtag Flawless: The #CallMeCaitlyn Transformation is PR Gold

By Erica Schlesinger, Communications Strategist

By now, Bruce Jenner’s announcement that he has been living more than 60 years of his life as transgender, and his subsequent debut as Caitlyn Jenner, isn’t breaking news. However, Jenner’s transformation is sure to keep the public and media buzzing for months to come, and not because of the most obvious reason – but because Caitlyn and her camp executed a darn near flawless rollout of her story. abc_jenner_sawyer_2_wy_150424_16x9_992

From Bruce’s one-on-one with Diane Sawyer to Caitlyn’s introduction to the world on the cover of Vanity Fair just a couple of months later, everything was calculated – and in this situation, I mean that as a compliment. Jenner’s primary publicist has helped other big names including Mel Gibson and Rob Lowe navigate PR issues, and also worked with Jenner as far back as the 1980s. When a reporter came across Jenner dressed as a woman and had a story in the works – at the peak of Jenner’s heyday – the same publicist helped defuse the situation, eventually convincing the reporter to stay silent. With the exception of a few whispers here and there in more recent years, nary a word was heard until Jenner split from longtime wife Kris and appeared to be taking the steps to transition into Caitlyn.

According to reports, Jenner and her PR team have been orchestrating Caitlyn’s debut since last year, and media were vying for a piece of the story from day one. The New York Times and Vanity Fair, where Caitlyn eventually said hello to millions of readers worldwide, were among publications initially put on pause due to “TV commitments.” Whether this was true at the time or not remains to be seen, as “an ABC insider” says Jenner and her camp only began seriously talking details for the Diane Sawyer interview in December 2014. However, it seems Sawyer was the only reporter Jenner wanted, despite the fact that her home network, E!, is owned by NBC Universal. It’s a credit to Jenner’s PR team that they held their ground and stuck with ABC – it’s likely that going with an E! affiliate would have been seen as more of a PR stunt to drum up ratings for “Keeping Up with the Kardashians” or Jenner’s upcoming docuseries, “I Am Cait,” in turn diminishing the positive sentiment the public had toward Jenner after watching the interview.

vanityfairSoon after Jenner inked her agreement with ABC, Vanity Fair was locked in as well. It can only be assumed Jenner and her team had their pick of outlets to publish her first photos, ranging from news-oriented magazines like Time to pop culture options like People. Vanity Fair makes great sense for several reasons: It’s the perfect blend of celebrity stories – without the unflattering twist of the tabloids – and savvy news coverage mixed with high-quality, ultra-professional journalism. When a celebrity wants to make a life-altering announcement while earning respect and awareness for a community they care deeply about, an exclusive with a publication like VF is a wise choice. Other outlets will obviously cover and insert their own opinions – a fact that will never change with stories like these – but for controversial or “big news” stories, exclusives allow a certain amount of control and comfort. The magazine was also able to call upon the magic of famed photographer Annie Leibovitz and the well-matched reporting of Buzz Bissinger, who not only authored sports-centric Friday Night Lights, but faced his “own issues of shame (with) gender struggles.”

There are a number of people who feel Jenner is just playing the Kardashian “look at me” game – pointedly opting for a “C” on a name that could start with a “K,” baiting the public with snippets of information in her Sawyer interview that had to be followed up with the Vanity Fair story, filming an “about me” series with E!, even announcing her official transition right before Kim Kardashian announced her second pregnancy with Kanye West. They’re not wrong.

Of course Jenner wants attention, and of course she’s hired a top-notch team to help her get it in the best possible way. However, although she’s certainly not being left high and dry financially, let’s take a moment to remember a man named Bruce who didn’t feel like himself for more than six decades. Bruce felt he had to stay silent, and Caitlyn wants to speak, wants to share her story to help other transgender people feel comfortable in their skin and feel empowered to live the life they want. Although today’s society is certainly more accepting than that of even 20 years ago, it’s pretty amazing how receptive people have been to Caitlyn. When it became clear Bruce had made the decision to transition, even the toughest of guys painted their nails and posted pictures to social media showing their support. When Caitlyn appeared on the cover of Vanity Fair and on Twitter that same day, men and women alike reacted with tweets like, “Caitlyn Jenner looks incredible. So happy for her” and “I am in AWE of @Caitlyn_Jenner. She is stunning in her debut cover story.”

If Caitlyn is helping advance social acceptance and self-acceptance for a huge population of people, and through a kicka** PR campaign at that… power to her.

 

Check out our related posts below:

Why PR is Becoming a Visual Game (and How to Win)

5 Essential Elements of Every Community Outreach Plan

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Julie Wright

President + Founder

Julie Wright serves as President of (W)right On Communications, the strategic communications firm she founded in 1998. She leads the firm’s two specialized agencies—WOC | Signal, serving clean energy, manufacturing and cybersecurity organizations, and WOC | Resonance, serving senior living, tourism and community-facing institutions—and its centers of excellence in crisis communications, creative services and AI-optimized PR.

Julie is known for her trusted crisis communications counsel and as a recognized expert on the intersection of AI and public relations. With more than three decades of experience advising organizations navigating complex reputational and market environments, she began her career as a journalist and has held senior roles in both agency and in-house marketing leadership.

Julie currently serves as a director of Innovotech Inc., a Canadian publicly traded boutique contract research organization; Reposit Carbon, a privately-held company focusing on enhanced rock weathering for carbon dioxide removal; the California Travel Association, a statewide advocacy group for the tourism industry; and a director and past chair of the San Diego North Economic Development Council. Her previous community leadership includes board service with the International Association of Business Communicators, La Jolla Village’s business improvement district, Tri-City Hospital Foundation and California State University San Marcos’ President’s Council.

She has been recognized nationally and regionally for excellence in communications leadership, including honors from IABC San Diego as 2025 Communicator of the Year and the San Diego Press Club’s 2025 Andy Mace Award recipient.

Julie holds a Bachelor of Arts from the University of British Columbia and a Master of Journalism from the University of Western Ontario. She is a graduate of Leadership North County and the Corporate Directors Forum Governance Academy.

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Roman Luck

Motion Graphics + Video Specialist

Roman is an accomplished video production specialist with over 15 years of experience contributing to various corporate and commercial video projects. Throughout his career he successfully completed jobs for some of the world’s most recognized brands including Amazon, Nike, UCLA, Airbnb, HP, US Navy, and T-Mobile, with some videos reaching millions of online views.

Roman’s expertise covers every stage of production—from pre-production planning and professional on-set cinematography to post-production, including video editing and motion graphics design. His portfolio spans diverse video formats, from corporate training and recruitment films to commercial documentary, testimonials, and animated explainers, delivering high-quality visual storytelling that engages audiences and achieves business goals.

Tatiana Martinez

Hispanic Media + Outreach Specialist

Tatiana Martinez leads Spanish-language media outreach and community relations efforts for the agency and its client partners. She acts as a spokesperson for Spanish-language media and business or community group outreach. Tatiana has provided translations, Spanish voiceovers and strategies for reaching Spanish-speaking stakeholders. A former journalist for Mexican and American media outlets, Tatiana has a journalism degree from the University of Arizona and communications degree from Mexico’s Universidad Autonoma de Guadalajara.

Phelan Riessen

Lead Developer + Technical Resource

Phelan Riessen is a passionate web and graphic design artist with over 25 years of experience designing and building more than 60 websites for a variety of organizations. Skilled in fontography, web design, Photoshop and web marketing strategies; Phelan also holds a strong presence in the San Diego tech community by serving as an organizer of several large-scale events including RefreshSD, March Mingle and Startup Week.

Mindy Wright

Senior Communications Strategist, WOC | Resonance

Mindy supports senior living and tourism engagements within WOC | Resonance, helping client partners strengthen community trust and stakeholder alignment.

Mindy provides (W)right On client partners more than 10 years of experience in internal and external communications, media relations, content development, campaign and crisis leadership, fundraising support, social media, strategic planning and stakeholder engagement. She is a LEAD San Diego Impact Leadership Program Graduate; healthcare communications and marketing campaign platinum award winner from MAR-COM Awards; and recipient of a silver award for crisis and executive communications from the San Diego/Imperial County chapter of PRSA.

A native San Diego resident, Mindy holds a Bachelor of Arts degree in International Security and Conflict Resolution from San Diego State University.

Marsha Kelly

Tribal Media + Outreach Specialist

Marsha Kelly has dedicated her career to assisting American Indian tribal communities and businesses with strategies to diversify their economies through wind farms, solar arrays, EV charging infrastructure and other initiatives. Her tribal relationships include the Mesa Grande Band of Mission Indians and the Minnesota Indian Gaming Association with consulting to other tribes across California, Michigan, New Mexico, North and South Dakota and Wisconsin. She holds a Bachelor of Science in English and Communications from the University of Minnesota.

Larry Smalheiser

Managing Director, WOC | Signal

Larry Smalheiser serves as Managing Director of WOC | Signal, the specialized agency within (W)right On Communications, where he leads market development and client strategy across clean energy, infrastructure, manufacturing and cybersecurity. He advises executive teams navigating regulatory complexity, competitive markets and high-visibility growth environments — aligning communications with business objectives in sectors defined by scrutiny and consequence.

With more than 20 years of in-house and agency experience, Larry has built and led communications strategies for global technology and enterprise organizations including Sony, Dell, VMware, RSA, Xerox, Virgin Galactic and Underwriters Laboratories. His work consistently sits at the intersection of corporate narrative, analyst and media influence, sales enablement and executive positioning.

Prior to joining (W)right On, Larry served as Public Relations and Analyst Relations Lead for Sony Electronics, working closely with the North America President & COO and global leadership teams. In that role, he helped shape corporate messaging, engage influential analysts and media and ensure alignment between business priorities and market perception across a complex, matrixed organization.

Larry brings a steady, commercially literate point of view to communications strategy — advising leaders on thought leadership, competitive differentiation and reputation management in highly technical and fast-evolving markets. He is a two-time PRSA Silver Anvil Award recipient and fluent in Japanese and Spanish.

While Larry is based in San Diego today, he was raised in the Bay Area and lived for several years in Japan. Larry holds a Master of Science in Foreign Service and International Affairs from Georgetown University and a Bachelor of Science in Linguistics from UC Santa Barbara.

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Katrina Early


Media Integration Specialist

Formerly with VisitBritain and Showtime Networks, Katrina Early provides (W)right On client partners’ integrated and creative partnerships with film and TV studios, retailers, and media outlets such as Sony Pictures, Universal, Warner Brothers, The Ellen DeGeneres Show and Entertainment Tonight to name a few. Experienced in the hospitality, travel, entertainment industries among others, Katrina coordinates all aspects of B2B industry events, as well as grows client partners’ audience social media engagement through highly sharable digital content. Results achieved include positive media placement in top tier outlets including National Geographic, Robb Report, Forbes, USA Today, LA Times, NBC/Today Show, E! News, Extra, The Tonight Show, People and many others.

Katrina holds a Bachelor of Arts in Journalism & Public Relations from CSU Long Beach and a Master of Arts in Communications from the prestigious University of Southern California Annenberg School of Communication.

Justin Beach

Web Developer + Technical Resource

Justin Beach brings over 25 years of expertise in web development, programming and technical support to his role at (W)right On Communications. As the agency’s Web Developer and Technical Resource, Justin ensures our client partners’ digital platforms are optimized for success and deliver seamless functionality and a compelling user experience.

Justin’s career spans leadership and entrepreneurial roles with experience building corporate websites, e-commerce platforms and electronic marketing campaigns for a diverse client base. His technical fluency extends across PHP, ASP, MySQL, CSS, JS and multiple database architectures.

Previously, Justin supported strategic SEO campaigns at Myers Media Group, creating platforms responsible for deploying over a million search-optimized web pages. He also led the development of an online shopping platform for Kodak subsidiary ENCAD, Inc., driving e-commerce growth through sophisticated web solutions and marketing integrations.

From guiding print marketing clients into the digital age to deploying hundreds of websites across various frameworks, Justin’s ability to blend design and technical expertise has benefited industries ranging from finance and bioscience to wellness and nonprofit organizations.

At (W)right On Communications, Justin’s creative problem-solving, deep technical know-how and passion for excellence power our clients’ digital strategies, elevating their brands in the digital space.

Hamish Marshall

Director, Research + Analytics WOC Intelligence

As Director of Research & Analytics based out of (W)right On’s Vancouver office, Hamish leads (W)right On’s survey and stakeholder information gathering initiatives North America-wide. A former advisor to the Prime Minister of Canada, Provincial Premiers, City Mayors and dozens of elected officials, he also served in the government of Canada overseeing the quantitative and qualitative research activities of federal government agencies. With experience using every sort of data collection method to provide critical insights for strategic planning, marketing and other organizational activities, Hamish has worked with dozens of private and public sector client partners, including the world’s largest mining company. In 2004 he worked in radio business development in Kabul, Afghanistan, and he has volunteered in democracy-building activities in Bangladesh and Jordan. Today, Hamish is frequently sought out by the media as an expert commentator for national television, radio and print publications. Prior to joining (W)right On, Hamish worked as the Research Director for Angus Reid Public Opinion, conducting and performing analysis on surveys in the United States, Canada and the United Kingdom.

He holds a Master of Business Administration degree from the University of Oxford in England, a Bachelor of Arts (Honors) degree from the University of Toronto and enjoys history, writing and sailing.

Grant Wright named a Canada's Global Executive

Grant Wright

CEO & Managing Partner

Grant Wright serves as CEO and Managing Partner of (W)right On Communications. He brings more than 30 years of senior leadership experience in external affairs, business development and strategic communications for major American and Canadian corporations. His background spans regulatory and governmental affairs, stakeholder engagement, infrastructure development, M&A integration and brand strategy for organizations from growth-stage ventures to Fortune 500 companies.

As CEO and Managing Partner of (W)right On Communications, Grant provides executive-level counsel to client partners and oversees agency management and operations across WOC | Signal and WOC | Resonance. His experience navigating complex regulatory and infrastructure environments strengthens the firm’s ability to advise organizations operating under scrutiny and high consequence. Grant is often called upon to lead media and presentation trainings for the agencies’ client partners ahead of high-stakes market, media and community opportunities.

Grant is a Canada Global Executive, a director on the Downtown San Diego Partnership board and recently chaired the International PR Network (IPRN) North American chapter board and served as a global board director. He is a past director of Connect San Diego board and holds a Bachelor of Science in Biology from the University of Victoria and an MBA in Marketing and Finance from McMaster University.

A longtime San Diego resident, Grant is a commercial pilot licensed in both Canada and the United States and founding board chair of the Southern California Aviation Association, which has awarded more than $500,000 in student scholarships.

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David Cumpston

Director, WOC | Resonance

David Cumpston serves as Director of WOC | Resonance, the specialized agency within (W)right On Communications serving senior living communities, tourism organizations and other community-facing institutions. He advises executive teams and boards on how to strengthen trust, shape narrative and protect reputation in environments where public perception and stakeholder confidence directly influence success.

With more than two decades of strategic communications leadership experience, David has guided organizations through growth initiatives, executive transitions, reputational challenges and high-visibility moments. His work spans narrative development, reputation management and integrated communications strategy for organizations including Oakmont Management Group, Episcopal Communities & Services, the San Diego Tourism Marketing District (SDTMD), Visit Napa Valley, Visit Modesto, Stanford Children’s Health and national hospitality and retail brands.

Known for pairing disciplined strategic judgment with creative clarity, David helps organizations cut through noise with communications that are thoughtful, differentiated and grounded in long-term credibility. His ability to respond decisively under pressure has earned two Bulldog Media Awards for Best Response to Breaking News.

David holds a bachelor’s degree in mass communication from Texas State University and is a certified member of the Global Sustainable Tourism Council (GSTC). Based in San Diego, he brings a global perspective and deep appreciation for culture and context to the organizations and communities he serves.

Outside of work, David is an avid traveler and lifelong student of culture — experiences that inform his approach to community-centered communications.

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Danielle Crebbin

Senior Graphic Designer

With more than 10 years of design and marketing experience, Danielle creates compelling visual identities and creative assets that strengthen brand recognition and audience engagement. Danielle supports (W)right On Communications’ creative services across WOC | Signal and WOC | Resonance, leading design initiatives including brand development, website experiences, annual reports and strategic visual storytelling.

From website design and digital campaigns to print materials, billboards and motion graphics, Danielle ensures every execution reflects strong branding and cohesive visual storytelling. Her capabilities span content creation, marketing collateral, animations, websites, print and motion graphics, all grounded in thoughtful design and storytelling.

Prior to joining (W)right On Communications, Danielle worked with creative agencies and freelance clients across the Caribbean, the U.K. and European Union. Most recently, she oversaw creative localization for Dyson’s Central European and Emerging Markets. She also brings a strategic perspective to her work, incorporating SEO and generative search optimization (GEO) insights to support campaign performance.

Danielle holds a Bachelor of Fine Arts in Visual Arts & Graphic Design from Barbados Community College and a Master of Science in International Creative Advertising from Manchester Metropolitan University. She has lived and worked in the Caribbean, U.K., Austria and now the USA.

Claudia Askew, APR

Senior Communications Strategist

Claudia Askew, APR is based in Washington, D.C. and draws on her 30 years of experience in strategic communications to serve client partners in the energy, cleantech and B2B sectors. She led marketing and PR planning for the NeighborWorks America program for eight years helping low-income residents in all 50 states access down payment assistance through the Neighborhood LIFT program. She has a long history of volunteerism helping underserved youth and low-income women, and holds a Bachelor of Arts in Speech Communication from Wake Forest University and her Accredited in PR (APR) designation from the Public Relations Society of America.

Brian Wright

Communications Program Analyst

Responsible for communication programs research and analysis, Brian provides administrative and functional support to the agency’s program leads as well as senior management. With experience managing a retail store in the complex pool supply industry, Brian is a key contributor for social media programs, media relations, content development, vendor management, software programs oversight and other critical program aspects. He brings an innate sense of the agency’s GSD attitude to help ensure the agency remains at the industry forefront.

Brian holds a Bachelor of Economics degree from the University of Victoria in British Columbia, is an FAA-licensed Private Pilot, and is an accomplished musician and music producer in his spare time.

Andrea Saxenhofer

Associate Director, WOC | Signal

Andrea focuses on clean energy client engagements within WOC | Signal, advising organizations navigating infrastructure development, regulatory complexity and energy transition communications.

Andrea brings more than ten years of strategic communications experience, with a strong focus on energy, B2B and tech. Most recently based in San Diego, she has worked as a freelance communications consultant supporting numerous energy infrastructure projects across the country through community outreach, corporate and sustainability communications, and digital content creation. Prior to this, Andrea led comprehensive internal and external communications initiatives at BKW Power Grid, Swiss Post and the State Executive Office in Switzerland.

She currently serves as Chair of Communications for the San Diego Chapter of WRISE (Women of Renewable Industries and Sustainable Energy).

Andrea holds a Bachelor of Science in Business Administration and a Master of Arts in Public Management and Policy, as well as a Certificate of Advanced Studies in Political Communications from the Zurich University of Applied Sciences. She also earned a Digital Marketing Certificate from Columbia Business School and most recently completed the MITx Resolving Renewable Energy Siting Disputes course.

She is bilingual in English and German, fluent in Spanish, and proficient in French.