coronavirus

Aviate. Navigate. Communicate. – It Matters Now More than Ever
ANC - Aviate Navigate Communicate

Aviate. Navigate. Communicate. – It Matters Now More than Ever

When I learned to fly, my instructor beat into my head a simple phrase: “Aviate. Navigate. Communicate.” The idea is simple but powerful. First, not yet role modeling the avoidance of handshakes let alone practicing social distancing. Or our Vice President prioritizing the lavishing of praise on our President versus using all of his precious communication…

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Communications Tips for Coping with the COVID-19 Crisis
COVID-19 Crisis Communications grief model

Communications Tips for Coping with the COVID-19 Crisis

We developed these communications tips for coping with COVID-19 crisis after recognizing the classic stages of grief in our clients' and our own responses to the COVID-19 pandemic. Whether you're a communicator, an executive in a decision-making role or a citizen trying to do your part, we all need to get from Denial to Acceptance…

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